The purpose of this policy is to explain how CSNI Labour collects, protects, and uses personal data. CSNI Labour is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does CSNI Labour Collect?
CSNI Labour needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. CSNI Labour also has access to personal data that is generated over the Network utilised by CSNI Labour services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances CSNI Labour may also collect financial information about CSNI Labour customers and end users from third parties to enable CSNI Labour to assess its risks in granting credit terms and contact information about organisations CSNI Labour considers may be interested in CSNI Labour products and services.
3. How Does CSNI Labour Obtain Personal Data?
CSNI Labour obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the CSNI Labour website); from third party list brokers; from resellers who pass on personal data to CSNI Labour about end users; and directly from the Network utilised by CSNI Labour services.
4. How Does CSNI Labour Use The Personal Data It Holds?
4.1 Providing and Improving the CSNI Labour Service
Most of CSNI Labour’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, CSNI Labour may also use personal data to improve on the level and type of service CSNI Labour offers to its customers. As part of this interest in improving the service provided CSNI Labour may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
CSNI Labour may from time to time inform its customers, end users and potential customers about CSNI Labour and CSNI Labour affiliate products and services and other information CSNI Labour feels may be of interest.
Customers and other recipients of information from CSNI Labour may indicate at the time they first place an order with CSNI Labour whether or not they wish to receive such information or at any later time by simply contacting CSNI Labour as indicated in paragraph 9 below.
5. To Whom Does CSNI Labour Disclose Personal Data?
As a general rule, CSNI Labour does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where CSNI Labour is under an obligation by law to disclose personal data or where CSNI Labour has contracted with third parties to assist in providing services to CSNI Labour customers such as for delivery, installation and systems support services.
6. How Does CSNI Labour Protect the Personal Data it Holds?
CSNI Labour takes customer confidentiality and security very seriously. CSNI Labour has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within CSNI Labour. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
CSNI Labour will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by CSNI Labour specific rights to access and rectify personal data held about them. These include the right to:
obtain from CSNI Labour, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by CSNI Labour regarding promotions or new products and services.
8. Contact Details
If any individual wishes to contact CSNI Labour regarding the personal data held about them or has any other question about CSNI Labour’s data privacy procedures, they should direct an email to info@CSNI Labour-ipswich.co.uk.
9. Policy Updates
As part of CSNI Labour’s commitment to compliance with data privacy requirements, and to reflect changes in CSNI Labour’s operating procedures, CSNI Labour may update the terms of this policy from time to time and will post the revised policy on this page.
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